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TAU Cerámica
Videowall with 6 views
Improving customer service
Optimize internal management and processes
The problem
TAU Cerámica needed to unify all the data relating to orders, delivery notes, rankings, invoicing and objectives. Each area managed its own data without having a global vision. Furthermore, decisions were taken in a reactive manner, with no capacity to anticipate problems.
The solution
A Command Center that unifies and monitors the KPIs of each area, allowing both middle management and administration teams to have information available at all times. In addition, a much closer and agile relationship is created with the client and suppliers, improving results and being more proactive in decision-making and achieving objectives.
Command Center for the ceramic industry
See business case video
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